Frequently Asked Questions

Q What is The Hole In Wand?

The Hole in Wand is home to the world's most magical mini golf courses!  Themed around a magical world, there are nine mysterious holes around the course.

Q Where is The Hole In Wand?

The Hole In Wand Blackpool is located on the central promenade in between the North Pier and  the Blackpool Tower, opposite the Visitor Information Centre. 

Q How can I book?

You can book using our Blackpool mini golf bookings page.

Should you have had a special request email blackpool@theholeinwand.com for further information.

Q How many people can play together?

There is a maximum of 6 Wizards per group. This is to allow an enjoyable experience for other players and prevent the course from getting congested. Sadly we are unable to add an extra person on and will not allow you to play with a group over 6 Wizards.

Unfortunately, there are no exceptions to this rule and this number includes any under 3’s accompanying your group. Non-paying players over 3 are not allowed to accompany the group unless a carer and can wait in our café area if capacity allows with a Wizard who is over 16.

Please don't make us grumpy wizards! 

Q How long will it take?

In the busiest periods an average Wizard golf experience will last around around 45 minutes for 2 players and up to 60 minutes for 6 players. This includes time to get in to the venue (usually 15 minutes) and play all 9 holes.

At weekends and during school holidays you may have a longer wait to get in to the venue and we will always endeavour to get you in as quickly as possible and at your tee time. 

We appreciate your patience in advance.

Q Can children play?

Minimum age to play is 3, but under 3’s accompanying the group have to be booked in for free.

Children aged 15 and under must be accompanied in their playing group by someone over 16.

Q Can we just turn up and play?

To guarantee your place it is always best to pre book and you can do that at any time during opening hours.   

We do however allow you to pay at admissions if we have space. 

Q Is there disabled access?

We are fully accessible for wheelchair users, some holes may be more difficult however we do have extendable wands.

We do have an accessible toilet and we advise all wheelchair users to come to our Bank Hey Street entrance. 

Q Can we eat at the venue?

We have our Hole In Wand Tavern serving drinks including alcoholic drink options for over 18’s, we have very limited seating provided on a first come first served basis.

Q What happens if we miss our booked slot?

You have an allocated pre booked slot and we allow 15 minutes around that slot for you to start, if you are running late we will do our best to accommodate you, but nothing is guaranteed and you may have to wait for an available tee time. If you miss the day of your slot all together, I am afraid there are no refunds.

Q Can we book a birthday party or event at The Hole In Wand?

Yes, we can cater for birthdays but don’t offer a birthday party package but happy to assist with any enquiry, event and full venue hire. 

Q You haven’t answered my question?

Any other queries please get in touch blackpool@theholeinwand.com

Q Will there be a refund if we are asked to leave?

No, if you are asked to leave for anti-social behaviour or not respecting our venue and fellow wizards there will be no refund available and the duty managers decision is final.

Don't make us grumpy Wizards!

Q Is there any storage for bags and shopping?

Unfortunately, as with most attractions, there is no storage area and for safety reasons bags can not be left unattended.

You can leave buggies at the entrance to the venue at your own risk.

There are several luggage storage facilities available in Blackpool - please visit https://radicalstorage.com/luggae-storage/blackpool 

Q Do you offer any discounts?

We already offer magical value, so unfortunatley at present dont have any discounts. We do offer free premium upgrades for Blue Light card holders. 

Q Can I reserve a table in the Tavern?

Tables are first come, first served in our Tavern but for any special requests please email us.

Q What if I need to move or cancel my booking?

Those that pre-book have an allocated time slot and we allow 15 minutes around your bookings for you to start, if you are running late we will do our best to accommodate you, but nothing is guaranteed and you may have to wait a short while for the next available tee time.

If you miss the day of your slot all together I am afraid there are no refunds but please email us and we will try to help the best we can to accommodate you at a later date. 

Q Do you sell gift cards?

You can purchase gift cards from https://thepotionscauldron.com/gift-cards

These can be used at The Hole In Wand.

Q Do you allow dogs on the course?

We do not allow dogs around the course unless they are service dogs.

Well behaved dogs are allowed in the Tavern at the discretion of the Chief Wizard.

We provide water bowls and treats. 

Q I have left something at The Hole In Wand?

If you think you have left an item, please call us on 01253 806255 or email blackpool@theholeinwand.com and we will get the Wizards searching the venue.