By visiting our York mini golf bookings page.
If you have a special request, please email york@theholeinwand.com or contact us via Facebook Messenger at https://www.facebook.com/HoleinWand for further information.
There is a maximum of 6 Wizards per group. This is to allow an enjoyable experience for other players and prevent the course from becoming congested. Unfortunately, we are unable to add an extra person and cannot allow you to play with a group of more than 6 Wizards.
Sadly, there are no exceptions to this rule, and this number includes any children under 3 accompanying your group. Non-paying players over 3 are not allowed to accompany the group unless they are a carer and can wait in our café area, if capacity allows, with a Wizard who is over 16.
We don't mean to be a grumpy wizard; we want everyone to enjoy the experience!
On average, a Wizard golf experience lasts around 45 minutes for 2 players and up to 1 hour for 6 players. This includes time to get into the venue (usually 15 minutes) and play the 9 holes.
On weekends and during school holidays, you may experience a longer wait to enter the venue. We will always endeavour to get you in as quickly as possible and at your booked time slot.
We appreciate your patience in advance.
The minimum age to play is 3, but children under 3 accompanying the group must be booked in for free.
Children aged 15 and under must be accompanied by someone 16 years or older in their playing group.
We recommend pre-booking whenever possible, particularly on weekends and holidays, to ensure the time you would like to play.
We do, however, always welcome players if we have space, and payment can be made at the door.
For lucky wizards who get the dragon's egg (ball) into the hole on hole 9, there will be a camera flash. There are warning signs, and you can have a chuckle viewing your photo at the wand return.
Some holes are smaller than others, and those who feel anxious about playing in smaller spaces are welcome to view them before playing.
Due to the building's structure and the nature of the course, individuals with access needs, particularly wheelchair users, may not be able to enjoy the experience and access the majority of holes fully. Therefore, entry will be given free of charge to those who are unable to play or access the first floor; you are welcome to sit in the Tavern and wait for the rest of your party.
Unfortunately, wheelchairs are not allowed on the first floor due to our fire safety policy.
We do have an accessible toilet on our ground floor.
You are welcome to join us in our Tavern, serving a limited food menu with hot and cold drinks, as well as snacks, including alcoholic drink options for those over 18. We have 20 seats available in our Tavern area, so relax and enjoy some cake and a butterbeer!
Those who pre-book have an allocated time slot, and we allow 15 minutes around your bookings for you to start. If you are running late, we will do our best to accommodate you; however, please note that no guarantees are made, and you may have to wait a short while for the next available tee time.
If you miss your scheduled day altogether, I am afraid there are no refunds. However, please email us and we will do our best to accommodate you at a later date.
No, suppose you are asked to leave due to anti-social behaviour or not respecting our venue and fellow wizards. In that case, no refund will be available, and the duty manager's decision is final.
The Grand Supreme Wizard will be forced to cast their banishing spell.
You can leave buggies at the entrance to the venue at your own risk.
For the nearest left luggage area, please visit - https://yorbag.co.uk
We already offer great value, so unfortunately, we don't offer discounts. However, we do have value packages for groups of 4, 5, or 6 Wizards. Remember that every player gets to take home a magical potion worth £3.29.
Tables are available on a first-come, first-served basis in our Tavern; however, if you have a special occasion, please send us an email and we will do our best to accommodate you.
You can cancel your booking for a full refund or reschedule it up to 5 days before your scheduled departure. You can reschedule your booking up to 48 hours in advance. There are no refunds or booking changes within 48 hours of your booking. To change a booking, please email york@theholeinwand.com or visit theholeinwand.com/change-booking. Bookings can not be changed by phone. You can only move your booking once, so please ensure you select the correct date you wish to move to. Once the booking has been moved, no refunds will be given.
You can purchase gift cards from https://www.thepotionscauldron.com/gift-cards
These can be used at The Potions Cauldron and The Hole In Wand.
We do not permit dogs on the course unless they are service animals. Well-behaved dogs are allowed in the Tavern at the discretion of the Chief Wizard, and we even have a dog bowl and treats!
Find out who is the most magical member of your team with our Wizard Golf challenge!
Will you end up being a Serpent, Basilisk, Unicorn or Wizard?
And can you find the missing Gargoyle Grobblenook...
The Hole In Wand in the Coppergate Shopping Centre is York's newest attraction with a 9-hole immersive mini golf adventure, which will transport you from York to a World of Gargoyles, bubbling cauldrons and through a magical portal.
Suppose you want to have the magic to yourself. In that case, complete venue hire is available on a weekday evening (excluding school holidays) for 2 hours from 7 pm, with packages that include a magical cocktail.
The complete venue hire is available for up to 30 people, which includes a round of Wizard Golf with a magical drink with optional poison, and a further cocktail drink in the Tavern with a choice of a Drunken Wizard, Snakes & Ladders, Uni-colada and Poisoned Apple... Prices start from £19.99 per person.
For more details and to personalise your package, email york@theholeinwand.com
If you think you have left an item, please call us on 01904 890135 or email york@theholeinwand.com, and we will get the Wizards searching the venue.
Yes, our family wizard golf attraction is all inside, so the weather can't spoil your visit.
Any other queries, please get in touch at york@theholeinwand.com
