Power of the Basilisk!
The Potions Cauldron Group makes every effort to ensure that their attractions and retail outlets are accessible for as many visitors as possible.
However due to the location and nature of some of our buildings there may be some challenges for some visitors with; disabilities, medical and access needs. The Potions Cauldron Group is in line with the Equality Act 2010.
We are committed to making sure that where possible every visitor has an enjoyable and safe visit, should any visitor have any issues or concerns and it is not answered below we recommend emailing the following, where a member of the team will be happy to help.
Contact email
The Hole In Wand Dalton Park – daltonpark@theholeinwand.com
Contact phone number –
We hope that the below will help with your visit.
We are located at Dalton Park Outlet and Outdoors, Murton, Co Durham, SR7 9HU.
For more information please visit –
Outlet Shopping Destination | County Durham | Dalton Park (dalton-park.co.uk)
Our venue is accessible for both Wheelchair and Mobility Scooters, please note that some holes on the actual mini golf course have restricted access.
There is also wheelchair and Scooter hire available from the Dalton Park Customer Services for more information please visit - Guest Services | Dalton Park (dalton-park.co.uk)
Carers are free at the Hole In Wand Dalton Park, please bring proof with you which can be a carer card or similar, we understand not everyone will have one so letters etc will be considered. Carers that are free are there to support the person playing, however please note that carers wishing to play will need to pay an upgrade cost of £2.49 which will include a magical potion.
We have toilets on site for guests visiting us.
There are also disabled toilets located opposite ‘Bakers & Baristas’ and ‘Greggs’.
There is a Changing Places facility available in Morrisons at Dalton Park offering more space and equipment for those who cannot use standard accessible toilets.
We welcome all guide and assistance dogs into the venue, should you require a water and bowl please just ask a member of the team.
We provide ear defenders at all times as we play a soundtrack specifically made for the venue and the golf balls can sometimes bang. We also have specific mornings where we offer a quiet hour, please see social media for the latest dates and / or our events page. We also have sensory bags for should you need these - they are available to lend whilst you are playing golf.
We have seating in our tavern area, should you require a seat anywhere else in the venue please ask the staff for our mobile seat.
We are currently training all staff on Welcome to Excellences’ training course ‘Welcoming All’ this will provide our team with greater tools in welcoming guests with specific and additional needs.
Our staff are undertaking training to become Dementia Friends.
