The Hole In Wand - Wizard Golf In York

Frequently Asked Questions

Q How many people can play together?

There is a maximum of 6 Wizards per group.

There are no exceptions to this rule and this number includes any under 3’s accompanying your group. Non paying players over 3 are not allowed to accompany the group unless a carer and can wait in our café area if capacity allows with a Wizard who is over 16.

Q How long will it take?

An average Wizard golf experience will last around around 45 minutes for 2 players and an hour and 15 minutes for 6 players.  This includes time to get in to the venue (usually 15 minutes) and play the 9 holes.

At weekends and during school holidays you may have a longer wait to get in to the venue and we will always endeavour to get you in as quickly as possible.  We appreciate your patience in advance.

Q Can children play?

Minimum age to play is 3, but under 3’s accompanying the group have to be booked in for free.

Children under 11 must be accompanied in their playing group by someone over 11.

Q Can we just turn up and play?

It is always best to pre book and you can do that at any time, but if capacity allows you can just turn up and play.

Q Is there disabled access?

Due to the layout of the course and the building, only Holes 1 and 2 are accessible on the ground floor which has wheelchair access. Holes 3-9 are on the upper floor and are not accessible to wheelchair users.

Therefore, wheelchair users can play on Holes 1 and 2 free of charge. The Tavern bar, seating and a disabled toilet are all accessible on the ground floor.

Q Can we eat at the venue?

We have our Hole In Wand café with hot snacks and drinks including alcoholic drink options for over 18’s, we have 20 seats available in our café area.

Q What happens if we miss our booked slot?

You have an allocated pre booked slot and we allow 15 minutes around that slot for you to start, if you are running late we will do our best to accommodate you, but you may have to wait for an available tee time. If you miss the day of your slot all together I am afraid there are no refunds.

Q Can we book a birthday party or event at The Hole In Wand?

Yes, we can cater for birthdays but don’t offer a birthday party package but happy to assist with any enquiry, event and full venue hire. You can get more details by clicking here.

Q You haven’t answered my question?

Any other queries please get in touch york@theholeinwand.com

Q Will there be a refund if we are asked to leave?

No, if you are asked to leave for anti-social behaviour or not respecting our venue there will be no refund available and the duty managers decision is final.

Q What is your Covid 19 policy?

You can find more information about our Covid policy here

Q What if I need to move or cancel my booking?

You can cancel your booking for a full refund or move your booking up to 14 days before your booking, you can move your booking up to 3 days before. There are no refunds or booking changes within 3 days of your booking. To change a booking please email york@theholeinwand.com or visit theholeinwand.com/change-booking Bookings can not be changed by phone.

Q Corporate Package

Find out who is the most magical member of your team with our Wizard Golf challenge!

Will you end up being a Serpent, Basilisk, Unicorn or Wizard?

And can you find the missing Gargoyle Grobblenook...

The Hole In Wand in the Coppergate Shopping Centre is a York's newest attraction with a 9 hole immersive mini golf adventure, which will transport you from York to a World of Gargoyle's, bubbling cauldrons and through a magical portal.

If you want to have the magic to yourself, complete venue hire is available on an evening for 2 hours from 7pm with packages that include a cocktail experience and magical food.

The complete venue hire is available for up to 30 people, includes a round of Wizard Golf with magical drink with optional poison, and a further drink in the Tavern with snack including Cauldron Cake and Uni-Pop-Corn from just £12 per person.

For more details and to check personalise your package email york@theholeinwand.com